NATO Executive Director to Present at TPE 2017

This year’s TPE show will help retailers to prepare to face the regulatory path ahead.

tpe2017Thomas Brian, the executive director of the National Association of Tobacco Outlets (NATO), will be presenting two educational seminars at the 2017 Tobacco Plus Expo (TPE). This year’s expo is scheduled to take place at the Las Vegas Convention Center Jan. 25-26, 2017.

Briant’s education sessions will help independent tobacco retailers learn about current local, state and federal legislation and regulations and how to become engaged and respond to these threats.

TPE 2017 has been expanded over previous years to now include a comprehensive conference session each day of the show—offering a vibrant learning platform and idea exchange for the industry. NATO executive director and TPE advisory board member Thomas Briant will help guide session content in an effort to better prepare retailers and manufacturers for the challenging regulatory path ahead.

“TPE is proud to have the expert guidance of Tom Briant and we welcome the entire NATO team and its members/retailers to further strengthen and solidify TPE as the leading B2B show in the tobacco, vapor and alternative industries. The addition of our conference track is an important step in the show’s evolution that will help educate retailers and manufacturers for a changing regulatory and competitive landscape,” said Jason Carignan, chief marketing officer at Kretek, parent company of TPE.

Additionally, TPE will house the NATO headquarters on the expo floor, giving show attendees an on-site doorway to take their first steps towards mobilizing and helping to change the laws that will directly affect their businesses.

“Now that NATO recently elected to focus its efforts primarily on fighting local anti-tobacco initiatives, the TPE is an excellent foundation to communicate our message to the thousands of retailers that come to the show,” stated Briant. “Together, we can prepare them with the tools and techniques necessary to succeed and thrive in this new tobacco era.”

And that will be accomplished right along with the start of the new year, given TPE’s purposeful timing. “The TPE, which is a growing part of Tobacco Media Group (TMG) and the Kretek family of companies is excited for an environment that brings retailers and manufacturers together in an industry of constant scrutiny and competitive pressure,” said Mark Cassar, president and CEO at Kretek. “TPE 2017 is a place where tobacco businesses can truly do business; it’s the first, best show of the year, created so the industry can best plan for the year ahead.”

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TravelCenters Dominates this Year’s TMC SuperTech Competition

TravelCenters_of_America_logoA number of TravelCenters’ technicians competed at the TMC SuperTech competition, earning titles in 11 challenges.

TravelCenters of America LLC recently competed and dominated the competition with a record-breaking performance at this year’s TMC SuperTech. The TMC SuperTech is North America’s premier annual professional commercial vehicle technician skills competition.

Five technicians from TA Truck Service facilities throughout the U.S. earned titles in 11 hands-on skills challenges, swept first, second and third overall in the inaugural Trailer competition and won fifth overall in the SuperTech category. A TA Truck Service student technician also claimed a hands-on skill challenge title in the associated TMC FutureTech competition.

TA Truck Service earned the second highest combined titles as a company in the competition. These wins represent the commitment TA Truck Service has to seek to hire the best technicians and provide them with comprehensive training in order to have the best truck service maintenance and repair centers on the highway.

TMC SuperTech is an elite competition bringing the best truck service and repair technicians from U.S. original equipment manufacturers, trucking companies and repair facilities together to compete nationally. The two-day competition consists of written tests and hands-on skills challenges. Challenges are designed to help technicians improve their knowledge and skills, and winners are selected for each station, as well as overall top scorers.

Winners for the TMC SuperTech, including five TA Truck Service professionals with a combined 48 years of experience with TravelCenters and one student technician, were announced on September 21 in Raleigh, N.C. All five TA Truck Service technicians that won are ASE-Certified Master Technicians.

  • Scott Davidson, TA Madison, Wisc.
    • Trailers First Overall
    • Trailer Brakes skills challenge champion
    • Trailer Liftgates skills challenge champion
    • Trailer ABS skills challenge champion
    • Trailer Fasteners skills challenge champion
  • Robert Anderson, TA Mobile, Ala.
    • Trailers Second Overall
    • Trailer Electrical skills challenge champion
    • Trailer Tire/Wheel skills challenge champion
  • Michael Kerfoot (Jr), Petro San Antonio, Texas
    • Trailers Third Overall
    • Trailer Coupler skills challenge champion
    • Trailer Electrical System Corrosion skills challenge champion
  • Mike Gavrielides, TA Madison, Ga.
    • SuperTech Fifth Overall
    • Wheel End One skills challenge champion
    • Service Info skills challenge champion
  • Justin Munoz, TA San Antonio, Texas
    • Trailer 7 Pin Receptacle skills challenge winner
  • Adam Sprock, TA Whitestown, Ind. (TMC FutureTech Competitor)
    • Precision Measuring skills challenge champion

“I couldn’t be more proud of our techs who took part in, and won, these competitions,” shared Tom O’Brien, president and CEO of TravelCenters. “So much goes into constructing a successful truck service technician team, starting at the beginning with the recruitment process. Our extensive training program coupled with on-going mentoring builds strong quality technicians and this competition recognizes their hard work and dedication to our brand,” he added.

TA Truck Service technicians are distinguished by more than 2,000 ASE certifications. The TA Truck Service network includes 243 truck service facilities, 1,079 repair bays, nearly 3,000 technicians, a fleet of more than 1,600 RoadSquad Connect emergency roadside assistance vehicles and a growing fleet of RoadSquad OnSite mobile maintenance vehicles. TA Truck Service and RoadSquad services are available 24/7/365.

TA Truck Service centers are consistently Voted Best in annual independent driver surveys for Best Overall Maintenance Shops, Most Competent Technicians, Best PM and Lubrication Services and Best Roadside Assistance.

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Pinnacle’s Summit 2016 Draws Record Attendence

pinnacle-logoPinnacle offered attendees of its Summit 2016 the opportunity to attend multiple training sessions and to take advantage of networking opportunities.

The Pinnacle Corp. recently completed the company’s annual client conference, Summit 2016, and this year’s conference drew record attendance. Among the attendees were Pinnacle clients, respected partners and Pinnacle team members from across the country.

The three day event offered 36 individualized training sessions and valuable industry general sessions to keep up-to-date on the changes and opportunities within the convenience store and petroleum sectors.

Led by valued Pinnacle client and Master of Ceremonies Butch Egan of Western Oil, and situated on the rolling hills of the Westin Stonebriar Resort and Golf Club, Summit 2016 offered clients and industry professionals the opportunity to gain not only software expertise, but best-business practices in an often volatile market.

“Pinnacle’s mission is to deliver software and technology solutions that let you run your business the way that you want to run it, enabling you to compete in your specific market. Clients drive our direction, and we adapt our solutions to your business,” said Drew Mize, Pinnacle president, in highlighting the company’s focus on client collaboration, flexibility and control.

Expanding on client collaboration, Pinnacle’s client-led Advisory Council and Summit Steering committees played integral parts in not only ensuring the success of Summit planning, but also participating in education sessions and client panels. Summit participants enjoyed peer networking opportunities each evening and during breaks and mealtimes as well. Evening Sponsor Showcase cocktail hours allowed partners and attendees to learn new advances in hardware/software and how Pinnacle works with industry leaders to make their technologies the most adaptable in the market.  After, nights were packed with fun with tropical poolside parties, a casino night extravaganza and the Summit 2016 grand finale on the rooftop of the TopGolf in the Colony.

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PDI Conference Draws Hundreds of Attendees

PDI LOGOA number of retailers, petroleum marketers and vendors gathered at the PDI UC to take advantage of networking opportunities and attend a number of events.

The 2016 PDI Users Conference (UC), which took place at the San Antonio Marriott Rivercenter, drew in over 500 retailers, petroleum marketers and vendors from across the U.S.

The four-day event offered more than 60 interactive training courses centered around helping attendees get the maximum benefit from their software and services investment.

During his general session presentation, Justin Baxley, retail product manager for PDI, talked about the software company’s latest efforts to help customers aggregate and, in some cases, monetize point-of-sale (POS) data. “With PDI/Market Basket Service you can collect real-time data from your stores and use it in multiple ways that earn or save your company money,” he said. “That includes market basket reporting for better promotions, manufacturer incentive payments in exchange for transaction data, and more efficient labor scheduling based on scan data.”

The conference also incorporated several opportunities for attendees to network with their industry colleagues and PDI software experts. “Our customers come to UC as much for the networking as they do the training, so that’s always a big focus for us,” said Austin Skaggs, vice president of marketing for PDI. “This year our networking lunch and breakout roundtable discussions were a huge hit because they allowed people from different companies with similar interests to get together and learn from each other.”

Several of the industry’s leading and largest retailers were in attendance as well, including 7-Eleven, Circle K, Sunoco and GPM Investments. “I’ve been coming to UC for several years, and I still look forward to it every year,” said Scot Tomlinson, business systems manager for GPM Investments. “No matter how much I know about the software, I always manage to learn something new from PDI staff or the other incredible customers here.”

The week’s events also included a keynote luncheon featuring motivational speaker and best-selling author of nearly two dozen books, Don Yaeger.

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Thorntons Hosts First-Ever Race Week

Thorntons New LogoThorntons guests have a chance to enter to win Xfinity Series tickets, during Race Week.

September 12 marks the launch of Thorntons first-ever Race Week. From Sept. 12-16, Thorntons guests can catch a glimpse of the Thorntons racecar, at participating Thorntons locations. Additionally, during Race Week, Thorntons guests will have the opportunity to enter to win Xfinity Series tickets.

To close out the racing themed promotion, on September 16, there will be a meet-and- greet with Xfinity Series driver, Brendan Gaughan, who will be driving the Thorntons racecar.

The racecar will be available for viewing during the following times at these locations:

  • Mon., Sept. 12: 24144 W. Eames St. Channahon, Ill. 60410 (2-7 p.m.)
  • Tues., Sept. 13: 2 North Barrington Rd. Streamwood, Ill. 60107 (10 a.m.- 1 p.m.)
  • Tues., Sept. 13: 601 Route 83, Bensenville, Ill. 60106 (3-6 p.m.)
  • Wed., Sept. 14: 2609 N Farnsworth Ave., Aurora, Ill. 60505 (10 a.m. – 1 p.m.)
  • Wed., Sept. 14: 2401 63rd St., Woodridge, Ill. 60517 (3-6 p.m.)
  • Thurs., Sept. 15: 14805 S Cicero Ave., Oak Forest, Ill. 60452 (2-7 p.m.)
  • Fri., Sept. 16: 2798 W Jefferson St., Joliet, Ill. 60435 (2-7 p.m.)

Thorntons has partnered with Growth Energy and the Illinois Corn Marketing Board to showcase the octane E15 fuel usage. The Thorntons car will be driven by Brendan Gaughan in the NASCAR Xfinity Series Chicagoland 300 on Saturday, September 17.

Thorntons has also partnered with Prime the Pump, the Illinois Department of Commerce & Economic Opportunity, the Illinois Corn Marketing Board, U.S. Department of Agriculture and the Illinois Renewable Fuels Association to add E15 fuels to stores in the Chicagoland area.

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NCA is Now Accepting Applications for the 2017 Future Leadership Program

NCA has begun its search for the five young professionals who will make up the Future Leadership Program’s class of 2017.

NCA Logo master

Now through Fri., Oct. 28, 2016, young professionals are invited to apply for the NCA’s class of 2017 Future Leadership Program. Five young professionals (40 and under) in the confectionery industry will be selected to receive support, education, access and opportunity throughout this year-long accelerated leadership program.

The Future Leadership Program is an initiative by the Association’s Young Professionals Network and supported by the National Confectionery Sales Association.

Fostering industry growth and advancement, Future Leaders will engage in a formal mentorship with an esteemed member of the industry personally selected for them by the YPN committee. The selected young professionals will also attend NCA’s State of the Industry Conference, Sweets & Snacks Expo, Washington Forum and the Candy Hall of Fame, all of which offer exceptional professional development opportunities through networking and education.

“The Future Leadership Program provides a unique opportunity for talented young professionals to access new networks and expand their leadership role within the profession,” said John Downs, NCA president and CEO. “The program aligns perfectly with a key component of our mission to advance the confectionery industry and I look forward to interacting with the next class of Future Leaders.”

Launched last year, NCA’s Future Leadership Program has garnered praise for its commitment to the next generation of confectionery leaders. The inaugural class of 2016 features Sarah Atkinson from Atkinson Candy Co., Elizabeth Clair from Barry Callebaut, Amy Guittard from Guittard Chocolate Co., Byard Ebling from Shankman & Associates and Chris Jenco from Jenco Brothers’ Candy.

More information about the Future Leadership Program and the YPN can be found on NCA’s website.

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McLane Announces 2016 National Trade Show Features

mclane-logoThe 2016 NTS from McLane Co. features celebrity guests and a new interactive foodservice experience.

On Aug. 30, McLane Co. Inc. kicked off its annual National Trade Show (NTS) in Grapevine, Texas.

This year’s NTS runs from Aug. 30 through Sept. 1, and it features a “Profit Playbook” theme. Throughout the event, there will be a focus on hot topics impacting the grocery and foodservice categories today. NTS also features multiple celebrities and guest speakers from a variety of top global firms and organizations.

Each year, NTS focuses on bringing retailers the latest in new technology and foodservice for more efficient inventory and ordering. Additionally, some of the industry’s leading manufacturers choose NTS as their national launching pad for new product lines and extensions. This year, the event showcases 185 exhibitors and hosts over 1,500 attendees. The all-star speaker lineup includes:

  • Chad Hennings, Keynote and Former Dallas Cowboys and U.S. Air Force Academy defensive tackle
  • Nik Modi and David Palmer, managing directors at RBC Capital Markets
  • Jason English, managing director at Goldman Sachs
  • Deon Johnson, vice president of customer technology at McLane
  • Rich Kerzner and Quentin Phillipo, partners at Advanced Marketing and Sales
  • Thomas Briant, executive director at NATO

In addition, attendees will have an opportunity to meet celebrity guests such as Dallas Cowboys Hall of Famer Randy White and “Duck Dynasty” star Willie Robertson.

As another main feature of NTS, McLane introduced a new interactive foodservice booth experience under the banner of McLane Kitchen, a comprehensive and customizable foodservice solution for generating optimum sales and profits for retailers. The new booth spotlights a fully functioning kitchen with multiple chefs and new menu offerings for retailers to experience throughout the show. New recipes to debut include a southwest chicken salad, a Fresh Produce + fruit snack and a Buffalo Chicken Grilled Cheese, all created entirely from ingredients available through McLane Co.

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Thorntons Participates in Community-Wide Lemonade Stand

L4Life_logo_mast3-copyThorntons partnered with Lemonade for Life to help support families dealing with Type One diabetes and pediatric cancer.

On Sat., July 30, 2016, Thorntons partnered with Lemonade for Life to host the first community-wide Lemonade Stand fundraiser.

The event, which ran from 11 a.m. through 3 p.m., was held at 13 Thorntons locations across Louisville, in addition to several other community partner locations.

Volunteers were stationed throughout the Louisville area, including at several Thorntons’ locations, providing lemonade in return for donations. Because of the support of several organizations including Coca-Cola Consolidated in Louisville, customers received a bottle of Dansani water along with a to-go pack of Crystal Light lemonade mix. Giving back in the community is a top priority for Thorntons, and they are proud to partner with Lemonade for Life, a local nonprofit dedicated to helping families in the Louisville area ease the financial burden of dealing with Type One diabetes and pediatric cancer, and the Kids Cancer Alliance. All grants will be given to families in the Louisville community.

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Truenorth Hosts CSD’s Second-Annual New Products Consumer Choice Contest

20160728_155829 [107077]Customers excitedly expressed their opinions on the new products that were displayed at this year’s Consumer’s Choice New Products Contest.

By Amber Koontz, editorial assistant

Convenience Store Decisions’ (CSD) second-annual Consumer’s Choice New Products Contest kicked off on Thursday, July 28 at 2 p.m. in the parking lot of the truenorth convenience store in Medina, Ohio.

The event, which had live radio coverage, drew in crowds of truenorth customers as well as curious passersby who were eager to taste test and evaluate a range of new products in a variety of categories and have a chance at winning a $50 fuel card.

Customers who stopped by the contest tent grabbed a new product evaluation form and dug into the variety of foods and beverages before them. Many customers expressed their excitement about having the opportunity to sample products—many of which haven’t even hit the shelves yet—but they were even more excited to have the chance to voice their opinions on these new items.

Having the chance to sample as many products as they desired, customers were asked to rate the items they tried on taste, innovation, likeliness to buy and portability. The contest hosted over 60 different product SKUs, and there was something for even the pickiest eater to try.

Health Food is a Hit
One category that garnered a great deal of excitement was the Healthy Options category. One customer, Pam Watson, from Dayton, Ohio expressed her approval for some of the healthy options that were offered at the event.

Watson expressed particular excitement over a snack pack that featured apple slices, cheese cubes, nuts and dried cranberries. “I work in the schools as a physical education teacher,” Watson said, “and I would love to see more kids eating something like this. It has everything: protein and vitamins, and it’s gluten free and low in calories!”

Watson’s daughter, Anna, said that she typically stops at a convenience store twice a month, but she said she would definitely stop more often if her local convenience store offered a wider variety of healthy options.

20160728_143102 [104283]

A number of truenorth regulars stopped by the contest tent, spending a good portion of the afternoon sampling as many products as they could. Of these regulars, many were able to identify at least one of the products offered as something that they hope to see on truenorth’s shelves in the future.

“I really like this drinkable yogurt,” said Kelly Albertoni, who visits the Medina truenorth store on a daily basis. “I would definitely buy something like this. I would also be happy to see more organic products on the shelves.”

Traveling salesman Scott Newcomb, who eats at a convenience store at least three days a week, also said he would be happy to find more healthy food options at convenience stores. “I mostly eat burgers or other grab-and-go items,” Newcomb said. “But it is all the same, and it gets pretty boring. I love to try new items that look good. Something unique is always a nice break from the ordinary. Healthier options are great, because it is important to have balance.”

Bringing in Business
If the big, white tent surrounded by crowds of excited consumers wasn’t enough to draw in more customers, the live radio coverage for the event sure was. One team member working inside the truenorth store told CSD that a number of customers had come to the register saying that they had heard about the store on the radio and decided to drop by to grab some snacks for the road.

“I am really excited that the event is bringing some extra business into the store,” agreed Lindsey Lyden, vice president of development and administration for Truenorth Energy LLC.

Lyden stated that she had not known what to expect from the event, but she was quite pleased with the turnout. She remarked upon the excitement that the event had evoked in the customers, and she was happy to find that many of the products included in the competition were high quality and deserving of a spot on the shelves in truenorth stores. Lyden also remarked on the importance of this type of event, not only to suppliers, but to convenience stores and consumers as well.

20160728_153150 [104094]

“Consumers’ opinions are extremely important,” Lyden said. “Customers want their voices to be heard, and listening to consumer opinions will benefit store business. Therefore, it is important that stores offer product feedback to vendors, and it crucial that suppliers take the customer’s voice into consideration.”

Contest Results
Contest winners for each product category will be featured in the October issue of Convenience Store Decisions. Feedback will be offered to the product manufacturers, based on the contest results.

In addition to gathering feedback for suppliers, this event helped customers to feel more engaged with their local convenience store. Offering consumers the opportunity to voice their opinion on products that may soon appear on the shelves of their local store helps consumers feel that their voices are being heard and know that their opinions matter in the grand scheme of things. Understanding the evolving tastes of consumers is crucial in the convenience store business, and there is no better person to provide feedback on the desires of the consumer than consumers.

 

 

 

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Truenorth Hosts CSD’s Second-Annual New Products Consumer Choice Contest

20160728_155829 [107077]Customers excitedly expressed their opinions on the new products that were displayed at this year’s Consumer’s Choice New Products Contest.

By Amber Koontz, editorial assistant

Convenience Store Decisions’ (CSD) second-annual Consumer’s Choice New Products Contest kicked off on Thursday, July 28 at 2 p.m. in the parking lot of the truenorth convenience store in Medina, Ohio.

The event, which had live radio coverage, drew in crowds of truenorth customers as well as curious passersby who were eager to taste test and evaluate a range of new products in a variety of categories and have a chance at winning a $50 fuel card.

Customers who stopped by the contest tent grabbed a new product evaluation form and dug into the variety of foods and beverages before them. Many customers expressed their excitement about having the opportunity to sample products—many of which haven’t even hit the shelves yet—but they were even more excited to have the chance to voice their opinions on these new items.

Having the chance to sample as many products as they desired, customers were asked to rate the items they tried on taste, innovation, likeliness to buy and portability. The contest hosted over 60 different product SKUs, and there was something for even the pickiest eater to try.

Health Food is a Hit
One category that garnered a great deal of excitement was the Healthy Options category. One customer, Pam Watson, from Dayton, Ohio expressed her approval for some of the healthy options that were offered at the event.

Watson expressed particular excitement over a snack pack that featured apple slices, cheese cubes, nuts and dried cranberries. “I work in the schools as a physical education teacher,” Watson said, “and I would love to see more kids eating something like this. It has everything: protein and vitamins, and it’s gluten free and low in calories!”

Watson’s daughter, Anna, said that she typically stops at a convenience store twice a month, but she said she would definitely stop more often if her local convenience store offered a wider variety of healthy options.

20160728_143102 [104283]

A number of truenorth regulars stopped by the contest tent, spending a good portion of the afternoon sampling as many products as they could. Of these regulars, many were able to identify at least one of the products offered as something that they hope to see on truenorth’s shelves in the future.

“I really like this drinkable yogurt,” said Kelly Albertoni, who visits the Medina truenorth store on a daily basis. “I would definitely buy something like this. I would also be happy to see more organic products on the shelves.”

Traveling salesman Scott Newcomb, who eats at a convenience store at least three days a week, also said he would be happy to find more healthy food options at convenience stores. “I mostly eat burgers or other grab-and-go items,” Newcomb said. “But it is all the same, and it gets pretty boring. I love to try new items that look good. Something unique is always a nice break from the ordinary. Healthier options are great, because it is important to have balance.”

Bringing in Business
If the big, white tent surrounded by crowds of excited consumers wasn’t enough to draw in more customers, the live radio coverage for the event sure was. One team member working inside the truenorth store told CSD that a number of customers had come to the register saying that they had heard about the store on the radio and decided to drop by to grab some snacks for the road.

“I am really excited that the event is bringing some extra business into the store,” agreed Lindsey Lyden, vice president of development and administration for Truenorth Energy LLC.

Lyden stated that she had not known what to expect from the event, but she was quite pleased with the turnout. She remarked upon the excitement that the event had evoked in the customers, and she was happy to find that many of the products included in the competition were high quality and deserving of a spot on the shelves in truenorth stores. Lyden also remarked on the importance of this type of event, not only to suppliers, but to convenience stores and consumers as well.

20160728_153150 [104094]

“Consumers’ opinions are extremely important,” Lyden said. “Customers want their voices to be heard, and listening to consumer opinions will benefit store business. Therefore, it is important that stores offer product feedback to vendors, and it crucial that suppliers take the customer’s voice into consideration.”

Contest Results
Contest winners for each product category will be featured in the October issue of Convenience Store Decisions. Feedback will be offered to the product manufacturers, based on the contest results.

In addition to gathering feedback for suppliers, this event helped customers to feel more engaged with their local convenience store. Offering consumers the opportunity to voice their opinion on products that may soon appear on the shelves of their local store helps consumers feel that their voices are being heard and know that their opinions matter in the grand scheme of things. Understanding the evolving tastes of consumers is crucial in the convenience store business, and there is no better person to provide feedback on the desires of the consumer than consumers.

 

 

 

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